How to make a call using BTS Hosted Softphone

How to make a call using BTS Hosted Softphone



How to make a call

Enter your Softphone App; Click Dial Pad; Dial number and press the Green Call Button


How to transfer a call (Attended)

Whilst in call press the + button to add a call


Dial the Number you wish to Transfer To


If you wish to continue transfer; Press the 3 dots.


If you wish to go back to your original call. Press the Red Hangup Button and the Call should resume


To create a Conference Call; Press the Two Arrows that Merge Button (Bottom Right on Android Advices above Hangup Button


To continue transfer; Press Transfer after pressing the 3 Dots. Then select the Original Call. The call then should complete.





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